Returns & Exchanges
At Perfumology, we want you to be completely satisfied with your signature scent. If a fragrance doesn't meet your expectations, you may return or exchange unopened products within 30 days of purchase.
Check Eligibility
Ensure your item is unopened, in its original cellophane packaging, and was purchased within the last 30 days.
Initiate Request
Contact our support team with your order number to receive a Return Merchandise Authorization (RMA) and a prepaid shipping label.
Pack Securely
Carefully pack the perfume in its original box with protective cushioning to prevent breakage during transit.
Receive Refund
Once our specialists inspect the returned item, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing