Frequently Asked Questions
Everything you need to know about finding your signature scent.
Are your fragrances 100% authentic?
Yes, every bottle at Perfumology is sourced directly from the original brands or authorized distributors to guarantee 100% authenticity and quality.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery.
What is your return policy for opened perfumes?
Due to the nature of beauty products, we can only accept returns on unopened and sealed items within 30 days. We recommend purchasing a sample size before committing to a full bottle.
Do you offer international shipping?
Currently, we ship to the United States and Canada. Specific shipping rates and estimated delivery times will be calculated at checkout based on your location.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the scent, store your bottles in a cool, dark place away from direct sunlight and humidity, such as a bedroom drawer or closet.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.